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Essential Sales Skills
There are some skills that are essential when it comes to sales. Without developing these skills, you cannot consider yourself to be a...


Meet the Most Interesting People: Part 4
I was on my way to a customer when suddenly I heard what can only be described as a coughing sound coming from my car. A few sputters and...


Meet the Most Interesting People: Part 3
I got a phone call one day from someone who worked in a large company. “We need your (company’s) invoices!” he exclaimed. I snapped to...


Meet the Most Interesting People: Part 2
We were on a visit to a customer when the CEO had a thought. He called someone on the phone and asked them to go to his house and fetch a...


Meet the Most Interesting People: Part 1
One of the benefits of being in Sales is that you meet the most interesting people. Every encounter reveals something new and you get to...


An Effective Sales Person
Sales people have an easy yet a tough job proving their effectiveness. The most relevant metric used by most people is to gauge the sales...


‘’We Lost the Customer!”
This declaration was made by a sales person in a meeting. Everybody was worried. The loss of a customer is a big deal. You have to...


Make the Relationship, not the Sale
One of the most important things you can do with your customer is make a relationship. Making a long-term customer means that the...


Say “Yes, please!”
I was a newbie in sales and accompanied a senior sales person to their customer. During the introductions the gentleman asked whether I...


Selling Involves Knowlege
If there’s one thing sales people must have it is knowledge. Knowledge is power, and for the sales person it is profits. The right...
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